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Page 9: Subscription Podcast Coming

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keysersoze

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2 posts
Joined 09/2011

aarongerdes

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Chinese Poker Fish
113 posts
Joined 01/2008

Looks like some existing, multi-month subscribers are having trouble accessing the page. We're working on a fix.

Posted over 1 year ago

KB62

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10 posts
Joined 04/2011

I am not an existing member. I am a long time fan and want to subscribe. I have tried multiple times now with two different credit cards. The first time it told me there was prob with credit card and contact card supplier. Not helpful, card is fine works elsewhere. Card is UK VISA don't know if that might be the issue. Second card is UK Mastercard - when I tried that it went to a generic problem page. My patience is now wearing very thin.

I want to give you my money in return for your podcast but your setup seems pretty flaky.

Posted over 1 year ago

Entity

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8233 posts
Joined 11/2006

I am not an existing member. I am a long time fan and want to subscribe. I have tried multiple times now with two different credit cards. The first time it told me there was prob with credit card and contact card supplier. Not helpful, card is fine works elsewhere. Card is UK VISA don't know if that might be the issue. Second card is UK Mastercard - when I tried that it went to a generic problem page. My patience is now wearing very thin.

I want to give you my money in return for your podcast but your setup seems pretty flaky.


Hi KB62,

These are credit cards, not debit cards, correct? You can send me a PM with details if you'd like. Looking into your errors now.

Rob

Posted over 1 year ago

KB62

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10 posts
Joined 04/2011

credit cards yes. sorry for dumb question but how do I PM you?

Posted over 1 year ago

abolition

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4 posts
Joined 02/2009

Entity

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8233 posts
Joined 11/2006

Hey all,

We've had a few reports of people with iTunes having issues. So far everyone having issues has been running Windows 7 + iTunes 10.4.1. I'm trying to duplicate the errors, but until I do, if you have problems with iTunes authentication, please post here with your OS version and your iTunes version.

Rob

Posted over 1 year ago

KB62

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10 posts
Joined 04/2011

tx to you all for sorting out my issue. Serves me right for putting the wrong expiry date in first time. All working now.

Posted over 1 year ago

dash

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111 posts
Joined 02/2010

When I go to the podcast subscription page (http://www.deucescracked.com/podcast_subscriptions) it asks for a credit card number and displays a button to 'Create My Account'. I'm logged in and a six-month member.



I'm having the same problem. Frown

Posted over 1 year ago

DecentHuman

Avatar for DecentHuman

6 posts
Joined 09/2011

6 month subscriber, signed in. Can not find link to podcast, only account creation page. Do I have to put a credit card in under the assumption that it will not be charged since I am a multi-month subscriber?

Posted over 1 year ago

iluv68

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657 posts
Joined 03/2011

aarongerdes

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Chinese Poker Fish
113 posts
Joined 01/2008

For the 6 month and 1 year users who are seeing the sign-up form: you don't need to enter your payment details. It's a known bug and we're working on a fix.

Posted over 1 year ago

8o8

Avatar for 8o8

7 posts
Joined 10/2011

i just signed up. no problems with credit card recognition

to access the podcast, i also don't see a link. i have been using http://www.deucescracked.com/podcasts/deuceplays_premium/podcast.xml to access the podcast. it asks for username and password, make sure you enter the password given to you at sign-up (the one that's a bunch of letters and numbers) and you can then access the podcast.

Posted over 1 year ago

vanHelsing

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58 posts
Joined 01/2008

6 month subscriber, same issues as many here, logged in, tried firefox, chrome, IE , still getting asked for cc...

Posted over 1 year ago

gwjones00

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5 posts
Joined 01/2011

I subscribed yesterday to the premium podcast and am having the issue with iTunes where I am being asked for my username and pwd. Versions - iTunes 10.1.4.10, OS Vista Home Premium SP2. Also - where can I find my podcast premium username and password again?

Posted over 1 year ago




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