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itsatrap

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1712 posts
Joined 07/2008

what about memory hogging? I only have 2GB on this laptop and HEM2 sometimes spikes up to using 1.3GB !

This causes Stars and other apps to crash/stall since 96%+ of available memory is being used..

Posted about 1 year ago

HMSupport

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186 posts
Joined 10/2011

We are working on this too. But i'm not sure whether this will be changed with the next release.

Posted about 1 year ago

fifilein

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54 posts
Joined 11/2009

The next update will contain a big improvement in replayer speed



my replayer freezes the whole program, always when i start taking notes, i sent an support request and haven't heard since the 20th may!

"I'm sorry to hear you're having issues with the replayer and I apologize for the delay. I have escalated this to our 2nd level support techs and have explained the issues you are having and they will be in touch shortly to help resolve the problem."

... this mail arrived after 10days passed without any kind of help already!

Posted about 1 year ago

HMSupport

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186 posts
Joined 10/2011

@fifilein. Which build are you currently using?
Replayer performance is already better in this build: http://www.holdemmanager.com/Downloads/6934_Hm2AutoUpdate.exe

Posted about 1 year ago

dwallen2005

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43 posts
Joined 11/2010

I think you find more infos on the Notecaddy page: http://www.assaultware.com/note_caddy.aspx



Not really. If there is anything there regarding BASIC, it is as well-hidden there as it is on the HM site.

It's pretty funny your CEO touts it as a feature, yet no mention of how to use it.

Posted about 1 year ago

fifilein

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54 posts
Joined 11/2009

@fifilein. Which build are you currently using?
Replayer performance is already better in this build: http://www.holdemmanager.com/Downloads/6934_Hm2AutoUpdate.exe



no, i haven't been using that one, wasn't aware about it.
i updated and will see tomorrow.

Posted about 1 year ago

itsatrap

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1712 posts
Joined 07/2008

I've also noticed my CPU load spiking frequently when HEM is running with HUD in zoom causing lag in my system... the curious thing about this is that it doesn't happen during every session... maybe about half the time (no other programs are running aside from stars and HEM2)

Is this something that has been noted and is being worked on?

Posted about 1 year ago

HankWhite

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73 posts
Joined 03/2012

I've also noticed my CPU load spiking frequently when HEM is running with HUD in zoom causing lag in my system... the curious thing about this is that it doesn't happen during every session... maybe about half the time (no other programs are running aside from stars and HEM2)

Is this something that has been noted and is being worked on?


anyone able to play on STARS should never complain about anything.Period> Smile~

Posted about 1 year ago

HMSupport

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186 posts
Joined 10/2011

I've also noticed my CPU load spiking frequently when HEM is running with HUD in zoom causing lag in my system... the curious thing about this is that it doesn't happen during every session... maybe about half the time (no other programs are running aside from stars and HEM2)

Is this something that has been noted and is being worked on?



Yes, this will be addressed when we are able to release our hybrid/datagrid changes. So far our internal alpha testing is looking promising but I do not yet have an ETA I can give about when this actually be released for beta testing or final release.

Regards,

fozzy71

Posted about 1 year ago

itsatrap

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1712 posts
Joined 07/2008

Yes, this will be addressed when we are able to release our hybrid/datagrid changes. So far our internal alpha testing is looking promising but I do not yet have an ETA I can give about when this actually be released for beta testing or final release.

Regards,

fozzy71



Thanks for the quick reply....

I did a resource monitor test and isolated what was causing my CPU load to spike to 100% every other second... it is the hudfuncsapp. I currently have a 2.4Ghz Xenon CPU in this laptop... could this issue be slightly more improved if I just built a box with dual core CPU?



anyone able to play on STARS should never complain about anything.Period> Smile~


yeah well when I get my nova back in two months of zoom i won't complain Wink

25k VPP down in 2 weeks @ NL50z Grin

Posted about 1 year ago

HMSupport

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186 posts
Joined 10/2011

A dual core CPU will probably help but Zoom will always need more ressources compared to a normal table.

Posted about 1 year ago

euEra

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682 posts
Joined 08/2010

I have an i7 processor and 2 120gb 500mb/s ssd (my postresql is installed on its own hard drive)
and HEM2 runs absolutely perfectly, im glad i went against the negative feedback and upgraded.

Posted about 1 year ago

frenji

Avatar for frenji

395 posts
Joined 03/2009

Yeah i didn't have any major problems with it either. It seems like a heavy software though and i get lags very often but i don't think it's HEMs prob... my pc just sucks hard. The only way i don't recommend it, is if you have a pretty average PC.

Posted about 1 year ago

Aviat0r71

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1 posts
Joined 04/2010

If I upgraded HM1 to HM2 could I still use HM1, as I run a laptop that could handle it but my desktop would be really slow, so would use HM1 on there.

Also could I keep my notecaddy license and use it on both?

Posted about 1 year ago

euEra

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682 posts
Joined 08/2010




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