coaching payment confirmation ?
Hi,
I have sent a payment to Krantz (pr1nnyraid) yesterday, have sent DC coaching 2 emails in a 12 hour stretch and PMed Krantz, but still no one from DC has confirmed the payment. I hope I didn't send it to the wrong person. Could anyone able to do it please tell me everything is fine ?
I have pinged the big guys...
Hi,
I have sent a payment to Krantz (pr1nnyraid) yesterday, have sent DC coaching 2 emails in a 12 hour stretch and PMed Krantz, but still no one from DC has confirmed the payment. I hope I didn't send it to the wrong person. Could anyone able to do it please tell me everything is fine ?
Hey czzarr,
I'll send a note about this over to Rusty, but we only have enough resources to have one dedicated person running the coaching department, and he's been on a family trip for the past week. He took a laptop with him and was still checking emails (dedication IMO!) but was on a plane from the East Coast -> Seattle yesterday, and got in a bit jetlagged and tired after all that. If you don't get a confirmation back within 48 hours of when you sent payment, let us know. Also, FWIW, please make sure that coaching knows who you are -- that you sent the username that you are sending the payment from to them, because often we get payments for coaching but have no information about who that user is, and have to wait for you to email us with the username. Figured I'd add that just in case.
Rob
