November 30, 2010
How to Not Open a New Business
There's a building about a mile from my house that appears to have been under construction/remodel for the better part of 2 years. My wife is strangely obsessed with new construction and would always keep us up to date on the small progresses. A few months ago they really started to make some headway and it became clear that they were opening a new restaurant. Last week, "Michelangelos" finally opened.
It was hard to tell from the street if it was a fazolis type restaurant, a drive thru, or a place to sit down. Tonight I decided to go check it out and pick up some food for my modified bed ridden bride and myself. I walk in and sit at the counter while the other patrons and I have a staring contest to decide who's more embarrassed to be in there. I think I won. There is a small counter that sits in front of the kitchen and next to the register. Behind that was a small dining area with maybe tables. Up a small ramp was a slightly bigger dining area with maybe 8 tables. In total, there were 4 tables and probably 12-15 people eating.Â
I peruse the stapled together menu and it actually looks pretty promising. Lots of decent sounding italian dishes, steak, and a slew of sandwiches. After several minutes a teenage waitress approaches me and asks if my order is to go. I say yes but I need to call my wife and see what she wants. While discussing the menu with her I overhear a phone conversation my waitress is having with another potential customer. She says something like, 'don't worry, even if the open sign is off, we'll have your order.' Keep in mind it's like 7pm.
As I'm placing my order, I ask what time they close and say that I'd overheard her conversation. She explains that they been dead all night and this huge rush recently with a 5 top(LOL) had caused them to run out of a bunch of stuff and literally turn off the open sign/close down for a while. Uh, ok. So she takes my order and as she's about to take it to the kitchen another waitress approaches her worried that they are going to lose a table because they're out of half of what the table ordered. An older/owner looking gentlemen walks up and hugs my waitress(hopefully his granddaughter). Right after this, the kitchen must have overheard her taking down my phone number because I was going to come back and get the order and one of them yells "no more orders." Â
She looks confused/distressed and then someone from kitchen yells, "no more orders after this one." I'm like wtf, ok. However, it turns out the 'after this one' order was the people already seated. She starts apologizing profusely begging me to come back another time all while the potential owner just lets me walk out.
I guess I should have figured that the service might be bad given the long 'construction,' but this was just completely fucked up. I swear this stuff only happens to me. Obv we'll never go eat there, and it seems super likely that they won't be open much longer anyway.
POKER CONTENT: Shipped a seat in a $70 satellite to the sunday million yesterday. Feel on top of my game right now. Didn't play though because Chiefs were on.

4 Comments:
TecmoSuperBowl posted on November 30, 2010 at 15:30 PM
Cassel screwed me in fantasy. FU KC.
CDA posted on December 01, 2010 at 05:19 AM
Fighting words Tecmo!
I think just about every restaurant on the planet has a bad opening. I don't know what it is, but they can't get it right, ever.
I used to be a brewer at a pub in Chicago. I helped them set up the place (but not the food/kitchen). On our opening day, the place was just jam packed. We had to turn people away because every where you looked there were customers. Great right? The kitchen fucked everyone's order, and some of the people actually waited almost 3 hours to eat (don't ask me why, they like sitting in booths?) When they finally got their food, they cheered.
I was running my ass off at the bar (I already made all the beer. We didn't run out of that!) taking orders and cleaning glasses as fast as possible. We probably made a killing selling booze to mad, crazy hungry patrons. But not many of them actually got to eat anything.
I really don't miss the restaurant biz!
KRANTZ posted on December 02, 2010 at 02:41 AM
you was a born blogger shorty, a born blogger
jk3a posted on December 03, 2010 at 01:14 AM
hey thx boss
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