May 06, 2012
Im so fucking tired of hem2 and its customer service!
It all started 2-3 weeks ago with an update. I was without HEM2 for a couple of days do to some registration problems with their software. I decided to buy notecaddy and since then holdem manager has been useless. Im either without notecaddy or im without my tournament reports.
Also looks like i've lost all my tournament hand histories during this process. HEM2 support answers my emails once every day or every other day and looks like ive had different consultant every time. Its fucking annoing when you've explained your problem again and again and again to different people. And they keep suggesting fixes that i've allready tried......
Not only have I used alot of money on this shit. It also tilts me like crazy when i try to get it to work before, during and after sessions.